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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A popup will show up. It offers comprehensive info about all the actions that you can perform on the given page. Each context menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive range of educational video clips illustrating how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you searching for, have a glance at our comprehensive FAQ section, which comprises questions asked by real users and provides real solutions. We constantly update our FAQ section with new Q&A's in an attempt to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, you can contact our fantastic team of customer service technicians available 24/7 and eager to assist you with any issue. Each support ticket you submit will be answered in less than 1 hour (the average response time is approximately 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 135806

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com